Frequently Asked Questions (FAQ) About Shop 8th
Shop 8th is a premium jewelry boutique dedicated to offering timeless, high-quality pieces crafted with elegance and precision. We prioritize customer satisfaction and strive to provide exceptional service that makes every shopping experience memorable.
Our vision is to be the leading destination for extraordinary jewelry experiences, where customers are captivated by exquisite collections and inspired by unmatched service.
Our mission is to offer premium jewelry that reflects timeless beauty and personal style while delivering exceptional customer service that celebrates life’s most precious moments.
You can request an exchange or return within 7 days of receiving your order, provided the item is unworn and in its original packaging. Please note that customized pieces and earrings are final sale and cannot be returned for hygiene reasons. To start a return or exchange, reach out to our customer service team via email with your order number.
Yes, Shop 8th ships worldwide with reliable and insured delivery options to ensure your jewelry arrives safely and beautifully packaged.
Products & Materials
We offer a wide range of jewelry including necklaces, rings, bracelets, earrings, and watches, as well as accessories such as belts, wallets, cufflinks, and brooches.
Our collections include S925 sterling silver, plated gold, plated rose gold, and plated silver, each available with stunning stones such as Zirconia or Moissanite.
We offer Lab-Grown Diamonds, Moissanite, and Cubic Zirconia (CZ). Diamonds are the rarest and most prestigious, Moissanite is known for fiery brilliance and durability, while Zirconia offers affordable beauty with a bright sparkle.
Avoid exposure to water, perfumes, and lotions. Gently clean with a soft cloth and mild soap, and store pieces in a dry pouch or jewelry box to prevent tarnish and scratches.
We recommend removing all jewelry before swimming, showering, or exercising to protect against chemical reactions and wear on plating.
Maintainances and delivery
Regularly polish with a silver cloth and store in airtight or anti-tarnish bags. For plated pieces, use a soft microfiber cloth and avoid abrasive materials.
Refer to our ring size conversion chart, which provides UK and US size equivalents based on inside diameter measurements (in millimeters).
Necklaces come in 16”–24” lengths, and bracelets are available in sizes 6”–10” to ensure a perfect fit for every customer.
Yes, we offer personalized customization on select pieces. Contact our team to discuss your preferences for engraving or bespoke designs.
Customer satisfaction is our top priority. If you experience any issues, please reach out to our customer service team for prompt assistance and resolution.
